Privacy Policy

We collect only the information we need to provide and improve our services. This falls into a few categories:

• Information you provide. Your name, email, phone number, company, and any details you share when you fill out a form, request a demo, or contact us.
• Usage information. How you interact with our website — pages viewed, links clicked, and general activity — collected automatically to help us improve the experience.
• Technical data. Your device type, browser, IP address, and approximate location, gathered through standard web technologies.
• Project data. When we build AI solutions for you, we may process business data you provide, always under the terms of a separate service agreement.

We use the information we collect to run our business and serve you well — never to sell your data. Specifically, we use it to:

• Respond to your inquiries and provide the services you request
• Design, build, and maintain your AI integrations
• Improve our website, services, and customer experience
• Send relevant updates or information you have asked for
• Meet legal, security, and compliance obligations

Our services orchestrate multiple leading AI systems. When we process data through these models on your behalf, we apply data-handling policies tailored to each provider, along with privacy controls and ongoing monitoring.

We only share the minimum data necessary to complete a task, and we configure integrations to respect the confidentiality of your business information wherever the underlying providers allow it.

We do not sell your personal information. We share it only in these limited situations:

• Service providers. Trusted partners who help us operate — such as hosting, analytics, and AI model providers — bound by confidentiality obligations.
• Legal requirements. When required by law, regulation, or valid legal process.
• Business transfers. In connection with a merger, acquisition, or sale of assets, with notice to you.
• With your consent. Any other sharing is done only with your explicit permission.

We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. Our multi-model architecture includes built-in redundancy and customized safeguards for each technology we use.

No system is perfectly secure, but we work continuously to protect your data and to respond quickly if an issue ever arises.

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling some may affect functionality. For more detail, see our Cookie Policy.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Object to or restrict certain processing

To exercise any of these rights, contact us at hello@cacele.com and we will respond promptly.

We keep personal information only as long as needed for the purposes described here, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymize it.

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the “Last updated” date above and, for significant changes, provide additional notice. We encourage you to review this page periodically.